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Customer Service

Posted: 07/18/2024

Administrative, Support & Clerical

Job Description

We are seeking a professional customer service representative in Crossville, TN.
Job Description:
A Bank Teller and Financial Service Representative’s primary responsibility is customer service. A Bank Service Representative must be knowledgeable about a range of bank operations and be able to answer any questions a customer has.
Other duties and responsibilities may include:

Recording transactions, which involves logging checks and preparing transaction reports.
Counting and packaging currency.
Reconciling cash drawers.
Opening new accounts and helping with loan applications.
Exchanging foreign currency.
Promoting the bank’s products and services.
Keeping customers’ personal information confidential.
Communicating with other bank team members.
Help customers with home banking, reset pin numbers or passwords, walk through phone banking issues, and set up bill pay accounts.

Experience:

Cash handling: 1 year (Required)
Banking: 1 year (Preferred)
Customer service: 1 year (Required)
Reliably commute to work and good attendance.
High School Diploma or Equivalent