Position: Medical Office Administrator 

Job Description:

Express Employment Professionals is seeking a skilled and organized Medical Office Administrator to join our team. The ideal candidate will have excellent communication skills, be detail-oriented, and possess the ability to multitask effectively in a fast-paced medical office environment.

Responsibilities:

1. Greet patients and visitors in a courteous and professional manner.
2. Schedule appointments and manage the appointment calendar efficiently.
3. Answer phone calls and respond to inquiries promptly and accurately.
4. Collect patient information and update electronic health records (EHR) as necessary.
5. Verify insurance coverage and process insurance claims.
6. Assist with billing and coding tasks as needed.
7. Maintain cleanliness and organization of the reception area and office space.
8. Assist medical staff with administrative tasks as required.
9. Ensure compliance with HIPAA regulations and patient confidentiality guidelines.
10. Perform other duties as assigned by management.

Qualifications:

1. High school diploma or equivalent.
2. Previous experience in a medical office setting preferred.
3. Proficiency in computer applications such as Microsoft Office and electronic health records (EHR) systems.
4. Strong interpersonal and communication skills.
5. Ability to work effectively in a team environment.
6. Excellent organizational and multitasking abilities.
7. Knowledge of medical terminology and insurance procedures is a plus.
8. Willingness to learn and adapt to new technologies and procedures.
9. Ability to maintain confidentiality of sensitive information.
10. CPR certification preferred.

Express Employment Professionals is an Equal Employment Opportunity